Privacy Policy

1. Introduction

Croxel, Inc. ("Croxel," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our IoT product development and engineering services.

This policy applies to all visitors of our website, clients, partners, and anyone who interacts with our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and job title
• Email address
• Phone number
• Company name and address
• Project requirements and technical specifications

Technical Information

We automatically collect certain technical information:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited and time spent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, remember your preferences, and improve our services.

3. How We Collect Information

We collect information through:

• Contact forms and service inquiries
• Newsletter subscriptions
• Direct communications (email, phone calls)
• Website analytics tools (Google Analytics)
• Partner and client referrals
• Trade shows and industry events

4. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide requested services
• Send newsletters and marketing communications (with your consent)
• Improve our website functionality and user experience
• Analyze usage patterns and optimize our services
• Maintain records for legal and business purposes
• Comply with legal obligations and enforce our terms
• Protect against fraudulent or illegal activities

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us with website hosting, analytics, email services, and other business operations
• Business Partners: When necessary to fulfill services you've requested
• Legal Requirements: When required by law, court order, or governmental regulations
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: When necessary to protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Cookie Preferences: Manage cookie settings through your browser

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected, used, shared, or sold.

European Residents

If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to certain processing.

Data Processing Agreement

For clients requiring a Data Processing Agreement (DPA) in accordance with GDPR or other data protection regulations, please contact us at legal@croxel.com.

8. Third-Party Links

Our website may contain links to third-party websites, including our partners and technology providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We review this policy at least annually to ensure it remains current and accurate.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at: